It is the aim of Bond Loans Queensland to provide exceptional service to all our clients. To do this we maximise the use of information collected by us and secure its storage whilst we retain that information. This statement sets out our policy in relation to the collection and use of confidential information.
In order that we can serve you it is necessary for us to collect certain information. This information may include identifying information such as name and address, as well as personal and / or business financial information.
We use the information for a number of purposes. The information supplied by you will form a part of an assessment process so that we adhere to our policy of responsible lending. In the event that you default in paying the agreed repayments on the contract we have the authority to forward the information to a debt collection agency and report you to a credit reporting agency.
We collect information principally from information provided to us by you. However, we may collect further information about you from some of the sources you provide us, or by the methods authorised by you and permitted by the Privacy Act.
We will not, except as authorised by you or the Privacy Act, allow any person access to this information by way of sale of, rental of or access to the databases maintained by us. In certain circumstances, the information may be passed between members of the Bond Loans Queensland group, but in all cases the only persons with authorisation to access the information with appropriate training and an acknowledgement of their responsibilities is permitted access.
Bond Loans Queensland is an Australian Securities and Investment Commission (ASIC) licensed Credit Assistance Provider and acts in compliance of the National Consumer Credit Code 2010 (NCCC). Bond Loans Queensland is a member of the Financiers Association of Australia (FAA) the pre-eminent body of the micro lending industry. Dispute Resolution
All our personal loans are compliant with the National Consumer Credit Code and Bond Loans Queensland is a member of the Financiers Association of Australia (FAA) the peak representative body of the micro lending industry.